Garage Door Repair Services

Servicing Central Illinois


Garage Door Repair Services

Servicing Central Illinois


Is your Garage Door giving you issues or do you need a New Garage Door? No matter your Garage Door needs, we have you covered!

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garage door repair services

Do You Have a Broken Garage Door?

If your garage door is not opening or if you have a broken part, Pridemore Garage Doors is ready to bring our services to you. Offering garage door repair and service to the Central Illinois area, we have the expertise to fix any door problem. What makes our repair services different from other garage door companies is our 26 years of experience and free, 24-hour repair consultations. This means one of our highly trained technicians will visit your home free of charge to assess your garage issue. They will then build out several repair or replacement quotes for you to choose from. Whether you have a broken torsion spring, damaged section, a roller out of track, or any other issue, we can offer you the best garage door replacement parts. 

When Will Your Garage Door Parts Need to Be Replaced?

Garage door parts are typically rated for 10-15,000 cycles of operation. A cycle is a full open and close of your door. Depending on if you use your garage as your primary entrance, you will need to replace your parts every 8-12 years.

Spring Replacement


Spring replacement is one of the most common garage door repairs that we do. Springs are an important part of the counterbalance system that makes your garage door function reliably and safely. That is why it is important that you act quickly if you think you have damaged or broken springs. There are three types of springs. The most common is a torsion spring, located above your garage door in the middle. You know you have a broken torsion spring when you see a 2-4 inch gap between the coils. Extension springs are the second type of garage door spring. You will see one on each side of your garage door, and you will know they are wearing out if you see elongation between the coils. Lastly, there is a Wayne Dalton Torque Master spring which is a speciality spring from the Wayne Dalton line. This type of spring is located inside a large cylinder so you will not be able to clearly see it. You can tell this type of spring is broken if your cables are loose or broken on either side of the tube. As with all garage door issues, be careful when handling a door with a broken spring.

If you’re not sure which type of spring you have, feel free to Call Us! We’ll assist you over the phone. Instead of endangering yourself by trying to fix the broken door or lift it manually, call us at 217-691-6073 to schedule a free repair appointment. One of our experienced technicians will be at your house quickly with a replacement spring.

No Matter the Garage Door Issue, We’ve Got You!

Broken Garage Door OpenerYour opener is the internal motor that lifts and lowers your garage door. You will see your opener either on your garage ceiling or the wall beside your door. There are five types of openers: chain-drive, belt-drive, screw-drive, jackshaft-drive, and direct-drive. We can usually identify the issue based on the type and brand of opener. A broken opener can cause your door to become stuck open or closed. 

Spring Replacement – Spring replacement is one of the most common garage door repairs that we do. There are three types of springs: torsion (one above your door), extension (one on either side of your door), and Wayne Dalton Torque Master (inside a large cylinder called a torque master tube). Each of these experiences wear in similar ways. If they are damaged or broken, you will see a large gap between the coils or elongation beyond a normal resting position. 

Garage Door Off Track – Garage doors run on metal tracks that stretch from the floor of your garage, up, and along your ceiling. They run along these tracks with rollers. When these wear, it can cause the door to come off track. Also, a sudden loss of tension from one side of your door, like a broken cable or spring, can cause a door to come off. If your door comes off, we can reset it and repair the parts that caused it to fall. 

Garage Door Roller Replacement – A common sign that you need roller replacement is if your garage makes a grinding noise when opening and closing. Because rollers carry the weight of the door so frequently, they wear over time. Also, dust and debris can clog the tracks, making them wear faster. If these issues progress, it can cause the roller to pop out of the track. This can prevent your door from opening or damage sections of it. 

Garage Door Section Replacement – Garage door sections are the horizontal panels that make up your door, folding to open and close. A roller coming out of a track or accidentally backing into your door are the most common ways sections are damaged. Typically, this is an easy fix of removing the damaged sections and replacing them with new ones. However, if your door was custom built, we may have to order the section replacements.  Also, if the damage is extensive or close to the cost of a new door, we will offer you a good deal on a replacement door. 

Broken Garage Door Cable – Garage door cable repair and replacement is also a common fix. These cables run along both sides of your door and hook into cable drums. They work with your springs and opener to lift the door on a counterbalance system. Because cables carry so much tension, they can come off the drum or snap. If this occurs, you will likely not be able to lift your garage door with the automatic opener or manually. 

With all garage door repair, it can be dangerous to attempt on your own. These parts carry a lot of tension to lift your heavy door. This tension could snap suddenly and injure you or a family member if not handled correctly. Instead, contact us at 217-691-6073 to schedule a free repair, service, or maintenance appointment. 

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